Privacy Policy

Environmental Metal Works Ltd. is committed to respecting the privacy of individuals and recognizes a need for the appropriate management and protection of any personal information that you agree to provide to us. This privacy policy (“Policy”) explains how we collect, use and disclose your Personal Information in connection with your use of our website: (“Website”).

The provisions of this Policy reflect the strictest requirements under provincial, and where applicable federal, privacy legislation in Canada.

In this Policy, “we”, or “us” means Environmental Metal Works Ltd. and its subsidiaries or affiliate companies.

What is Personal Information? 

“Personal Information” means any information about an identifiable individual, either when the information is viewed on its own, or when taken together with other information available to us. Personal Information does not include anonymized or aggregated information that cannot be associated with a specific individual and does include commercial information, i.e. information about an organization. 

Collection and Use of Your Personal Information

We only collect or have access to the Personal Information that you voluntarily give us through our Website, by email, or by other direct contact we have with you.

We may collect the following Personal Information from you for the following purposes:

  • Contact Information: We collect your contact information, such as your name, address, email address and telephone number to respond to your inquiries, notify you about your requests or orders and to provide you with the information, products and services that you request or purchase from us including your address to ship such products to you. We may also use this information to tell you about any changes to this Policy.


  • Content of Inquiries, Messages and Order Information: We collect the content of any message you provide to us and your order information to provide you with the information, products and services that you request or purchase from us.
  • Payment Information: We collect your payment information (such as credit card data), billing address and shipping address to process payment of your order, issue receipts, and ship your order to you. Please consult the “Security” section below to understand how we protect the payment information you provide to us.
  • Marketing Communications: With your consent, may we collect your email address to tell you about special offers or new products or services offered by Environmental Metal Works. If you would like to receive updates and special offers from Environmental Metal Works, please contact us. You can unsubscribe to receiving these communications anytime by clicking “unsubscribe” at the bottom of any promotional email you receive from us.

Sharing Your Personal Information 

We will not share your Personal Information with any third party outside of our organization, other than as necessary to fulfill your request(s), as set out in this Policy.

  • We provide your shipping address to our trucking and shipping service providers in order to ship your order to you. Our trucking and shipping service providers are permitted only to use this information for the limited purpose of shipping your order to you.
  • We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

We do not sell or rent your Personal Information to anyone.

Your Access to and Control Over Your Personal Information

We respect your rights and control over your Personal Information. You can do the following at any time by contacting our Privacy Officer at the end of this Policy or by contacting us under “Contact” on our Website:

  • Request access to your Personal Information in our custody or under our control;
  • Request that we update or correct inaccurate or incomplete Personal Information about you; or
  • Make a complaint or ask us questions about your Personal Information or this Policy.

Requesting Access or Corrections to Your Personal Information

As noted above, you have the right to access certain Personal Information in our custody or under our control, including information about the use and disclosure of your Personal Information, unless the information requested is subject to an exception under applicable law. Exceptions may apply, for example, where the information is covered by legal privilege or where the information would disclose the Personal Information of other individuals who have not provided their consent to the disclosure. We will advise you of the reason for the refusal if we do not provide you with access to certain Personal Information.

Your access request must be made in writing and must provide sufficient detail to allow us to respond to your request. We may charge you a small fee, which we will inform you about before we respond to your request, and we will make reasonably commercial efforts to respond to your request as soon as we can. Please note that we may ask you to verify your identity before taking further action on your request, for security purposes.


We take precautions, both online and offline, to protect the Personal Information you provide to us. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


We use “cookies” on this Website. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our Website and identify repeat visitors to our site. For example, when we use a cookie to identify you, you would not have to enter a password more than once, thereby saving time while on our Website. Cookies can also enable us to track and target the interests of our users to enhance their experience on our Website. Usage of a cookie is in no way linked to any personally identifiable information you provide to us through our Website.

Some of our business partners may use cookies on our site. However, we have no access to or control over these cookies.


This Website may contain links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Website and to read the privacy statements of any other site that collects personally identifiable information.

If you have any questions, complaints or concerns about our practices or this Policy, or if you wish to access or correct your Personal Information, please contact our Privacy Officer at:  

Mailing Address:

Environmental Metal Works Ltd.
PO Box 430
4905 55 Ave.
Two Hills, AB  T0B 4K0
Attention: Privacy Officer

Telephone Numbers: